Privacy Policy

Introduction

This Privacy Policy (“Policy”) explains how Paisamart Financial Services Private Limited (“Paisamart,” “we,” “our,” or “us”) collects, uses, stores, and protects your personal information when you use our website www.paisamart.in (“Website”) or our financial services.

By using our Website or Services, you consent to our data practices under applicable Indian laws including the Information Technology Act, 2000, and the Prevention of Money Laundering Act, 2002.

1. Information We Collect

Personal Identification: Name, contact, gender, date of birth, address, and occupation.
Financial Details: Bank details, income proofs, credit history, and loan-related data.
ID Documents: PAN, Aadhaar, Passport, or Voter ID for verification.
Technical Data: Device info, IP, browser type, OS, and metadata.
Cookies: Used for better experience; can be disabled via browser settings.

2. Purpose of Data Collection

We collect your data to:

Process loan applications
Verify identity & conduct KYC checks
Comply with legal & tax requirements

Respond to customer queries
Prevent fraud & unauthorized access
Send updates & notifications

3. Disclosure of Information

Legal Requirements: Shared when required by law or regulators.
Service Partners: Shared with trusted partners for KYC, cloud, or payments.
Business Transfers: In case of merger or acquisition with confidentiality.
With Consent: When you explicitly approve data sharing.

4. Data Security & Retention

We use encryption, secure servers, and strict access controls to protect your data. Although no system is 100% secure, Paisamart constantly upgrades its security infrastructure.

Your information is retained as long as needed for business, legal, or regulatory purposes and deleted or anonymized thereafter.

5. Your Rights

You may exercise the following rights under applicable laws:

Access your information
Correct inaccurate data
Request deletion

Restrict or object to processing
Withdraw consent
Request data portability

6. Children’s Privacy

Our services are not intended for individuals below 18 years. If we discover data from minors, it is deleted immediately.

7. Grievance Redressal

Grievance Officer: Ms. Ankita

Phone: +91-9821666805

Email: grievance@paisamart.in

We aim to resolve grievances fairly within 30 days.

8. Amendments to Policy

Paisamart reserves the right to update this Privacy Policy. Significant changes will be posted on our website, and consent will be obtained where required.