Refund & Cancellation

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Refund & Cancellation Policy

At Paisamart, we aim to make your loan experience simple, secure, and stress-free. Our refund and cancellation policy is designed to give you peace of mind.

Introduction

At Paisamart, we provide transparent and customer-friendly financial services. This Refund Policy explains when payments are eligible for a refund.

1. General Policy

All fees for loan processing or services are generally non-refundable except in cases of errors, duplicate charges, or failed transactions.

2. Refund Eligibility

  • Duplicate Payment due to system error.
  • Failed Transaction debited but service not delivered.
  • Service Not Rendered due to technical/operational failure on Paisamart's side.

3. Non-Refundable Cases

  • Once the service has been availed.
  • Requests after 7 days of payment.
  • Charges deducted by banks or payment gateways.
  • User errors like incorrect information.

4. Refund Process

  • Send a written request via email to Finance@paisamart.in within 7 days of payment.
  • Include: Name, contact, transaction date, reference number, and reason.
  • Paisamart will verify and process the refund within 1–2 business days via the original payment method.

5. Processing Timelines

  • UPI / Wallet / Net Banking: 1 business day
  • Debit Card: 1–2 business days
  • Other Payment Modes: Up to 3 business days

Paisamart is not responsible for delays caused by banks or payment processors.

Contact Information

Email: Finance@paisamart.in

Phone: +91-9999165373

Support: Monday to Friday, 10:00 AM – 6:00 PM (IST)

6. Policy Updates

Paisamart may update this policy at any time. Please review periodically for any changes.

© 2025 Paisamart. All Rights Reserved.

PaisaMart is your trusted partner for instant personal loans, offering fast, secure, and hassle-free financial solutions. We provide loans with transparent processes, competitive interest rates, and flexible repayment options to help you meet your personal or emergency needs. With a seamless online application process and instant approval, PaisaMart ensures that funds are disbursed directly to your bank account in minutes. Our mission is to make borrowing simple, reliable, and accessible for everyone.

Corporate Office
Vatika Mindscape, Tower D, 1st Floor, Office No. 109, Faridabad, 121006

support@paisamart.in

+91-9999165373 +91-9911323551


*Disclaimer
  • Reserve Bank of India neither accepts any responsibility nor guarantees the present position as to the financial soundness of the company or for the correctness of any statements or representations made or opinions expressed by the company and for discharge of any liability by the company.
  • Neither there is any provision in law to keep, nor does the company keep any part of its deposits with the Reserve Bank of India and by issuing a Certificate of Registration to the company, the Reserve Bank of India, neither accepts any responsibility nor guarantees the payment of deposits to any depositor or any person who has lent any sum to the company.

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A UNIT OF SURYA SHAKTI VYAPAAR PVT LTD

No. B.05.05944

  • We strictly follow the RBI directive and have set up an effective Grievance Redressal Cell to handle and address all manner of grievances. We always endeavour to carry out responsible lending, whereby we give just the loan which we know you will find convenient to pay back, but also recover our dues ethically. We never believe in any manner of high-handed or coercive recovery methods. But in case you have any complaints we will take up the matter seriously and address the issue within 5 working days.

Copyright 2025 © PaisaMart. All Rights Reserved.